TERMS & CONDITIONS
Terms and Conditions for Coaching and Consultations,
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Thank you for visiting our website (the "Site").Your use of and access to the Site(s) and the services offered through the Site(s) are governed by and subject to the following terms and conditions (the "Terms"). If you do not agree to these Terms, please do not use the Site or the services offered through the Site. These Terms and Conditions apply to all coaching and consultation sessions, offered through our platform. By booking a session or placing an order, you agree to the terms outlined below.
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1. Scope of Services
Our services are designed to support parents and caregivers of children with special needs through:
- Online coaching or consultation sessions
- Personalized guidance related to special education and communication
- The creation and delivery of custom digital educational tools (e.g., visual schedules, communication boards)
What our services include:
- Educational support and practical strategies tailored to your child’s needs
- Guidance based on professional experience in education and special needs
- Optional personalized digital resources following the consultation
What our services do NOT include:
- Medical, psychological, or therapeutic diagnosis or treatment
- Legal, financial, or clinical advice
- Any form of crisis intervention or emergency support
All advice provided is educational in nature and should not replace the judgment or expertise of medical or clinical professionals. Always consult with licensed specialists for medical, therapeutic, or diagnostic concerns.
2. Client Responsibility and Use of Services
While we offer professional advice based on experience in education and special needs, results cannot be guaranteed, as each child is unique. It is the responsibility of the parent or caregiver to assess the suitability of any recommendation or resource.
Parental discretion and judgment are essential when implementing any strategy, recommendation, or tool. We encourage active involvement and follow-up with relevant professionals when necessary.
3. Booking, Payment, and Refunds
3.1 Booking and Payment
- Sessions must be booked and paid for in advance through our website.
- Prices are subject to change but will not affect already booked and paid sessions.
3.2 Cancellations and Rescheduling
- Cancellations made 48 hours or more in advance of the session are eligible for a 50% refund.
- Cancellations made less than 48 hours in advance or no-shows are non-refundable.
- Sessions can be rescheduled for free up to 48 hours in advance.
- Rescheduling requests made less than 48 hours before the session will be treated as a cancellation.
4. Confidentiality
All information shared during sessions is kept strictly confidential and will not be shared with third parties without your written permission, except when required by law.
5. Limitation of Liability
We are not liable for any decisions made or actions taken by clients following a session or based on a resource.
You agree to use all services, resources, and recommendations at your own discretion and responsibility.
6. Legal Jurisdiction
All services are governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada. The parties agree that any dispute, controversy, or claim arising out of or relating to this agreement, including its formation, interpretation, performance, validity, or termination, shall be submitted to the exclusive jurisdiction of the courts of the Province of Alberta, Canada. The parties expressly acknowledge the exclusive authority of these courts.
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7. Entire Agreement
This agreement constitutes the entire agreement between the parties and supersedes all prior agreements, whether oral or written.
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8. Amendments
We reserve the right to update these Terms and Conditions at any time. Updated terms will be made available on our website and shared with clients as appropriate.
9. Acceptance of Terms
By booking a service or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.
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We encourage you to contact us at info@inclusivesphere.com if you have any questions regarding these terms. Please note that email communications are not necessarily secure; therefore, you should not include credit card information or other sensitive information in your email correspondence with us.